Communication for Nurses: Talking with Patients
Author: Lisa Kennedy Sheldon, PhD, APRN
Publisher: Jones and Bartlett Publishers
Date Published: 2009
Pages: 186 plus index
Cover Type: Soft Cover
The goal of Communication for Nurses: Talking with Patients is to retrofit your communication skills with techniques that will withstand the stressful healthcare environment to help you become a better communicator.
The book first takes a closer look at the ethical, legal, and professional guidelines for communication as a facet of nursing care. Interviewing skills are reviewed as both a science and an art, with case studies to serve as examples of potential clinical encounters. Next, the book examines communication with specific patient populations and situations. How do you deal with a patient in a crisis situation? How do you communicate with an intubated patient? What is the best way to give constructive criticism to a colleague? These are a few of the topics that provide practical approaches to difficult communication situations. They are intended to serve as guidelines for when you are at a loss for words.
Finally, the book has new sections on compassion and the emotional work of nursing, the nature of suffering, and working with colleagues.
This course has been pre-approved by the Commission for Case Manager Certification for the contact hours shown below.
CCRNs: This course is eligible for new Category C.
This course can be shipped to you or completed online.
If you have the book you may order the "Online quiz" option. This option allows you to log into the website, take the quiz online, receive immediate scoring, and print a certificate upon completion.
If you don't have the book you can order the "Book and quiz (shipped)" option. We will ship you the book, and you can mail or fax back your answer sheet, or log into your customer account and take the test online.
|Book and Quiz (Shipped)||COMM09||13.5||$66.00||Add to Cart
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|Online Quiz Only||COMM09 Online Quiz||13.5||$21.00||Add to Cart
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