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The goal of Communication for Nurses: Talking with Patients is to retrofit your communication skills with techniques that will withstand the stressful healthcare environment to help you become a better communicator.

The book first takes a closer look at the ethical, legal, and professional guidelines for communication as a facet of nursing care. Interviewing skills are reviewed as both a science and an art, with case studies to serve as examples of potential clinical encounters. Next, the book examines communication with specific patient populations and situations. How do you deal with a patient in a crisis situation? How do you communicate with an intubated patient? What is the best way to give constructive criticism to a colleague? These are a few of the topics that provide practical approaches to difficult communication situations. They are intended to serve as guidelines for when you are at a loss for words.

Finally, the book has new sections on compassion and the emotional work of nursing, the nature of suffering, and working with colleagues.